DANA And QRIS Data Context
We collect only the details needed to operate account access, answer a support request and reconcile a transaction. That can include your phone number, verification status, login events, device details, selected wallet rail and records connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual
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account. Payment providers and Indonesian banks such as BCA, BRI, Mandiri and BNI may handle parts of a transfer under their own terms. We use these records to check whether a payment belongs to your account, investigate an unclear status and protect the account from unusual
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access. We do not describe access as available everywhere: eligibility depends on local law. If a legal rule requires a different retention period or disclosure process, that rule applies. This page sets out our current privacy position; the contact route on the site is the place
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to ask about a specific record or correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.